RAA Group » Home Security Monitoring http://www.raagroup.com Ideas and Solutions for Continuity in Change Sun, 02 Oct 2011 20:39:08 +0000 en hourly 1 http://wordpress.org/?v=3.2.1 Comcast: HomePoint phone service not to be used with home security systems http://www.raagroup.com/2009/12/08/comcast-homepoint-phone-service-not-to-be-used-with-home-security-systems/ http://www.raagroup.com/2009/12/08/comcast-homepoint-phone-service-not-to-be-used-with-home-security-systems/#comments Wed, 09 Dec 2009 01:58:29 +0000 RAAGroup http://www.raagroup.com/?p=768

Comcast: HomePoint phone service not to be used with home security systems

HomePoint devices do not support automatic dialing functionality
BY SIW EDITORIAL STAFF
SecurityInfoWatch.com
Updated: 12-7-2009 5:14 pm

ATLANTA, Dec. 7, 2009 – According to a statement released Monday by the Electronic Security Association, telecommunications provider Comcast is warning dealers not to install home security systems with its HomePoint telephone service.

Comcast is including a notice with an attached sticker with each of its HomePoint devices, which states that it does not support the automatic dialing function of home security systems.

Dealers or technicians who encounter a HomePoint device with the sticker during installation or maintenance are asked to contact Mike Clancy at 215-286-4113 or via e-mail atmichael_clancy@cable.comcast.com

NOTE: IP based and cellular monitoring is available at prices competitive with land line or POTS service, you just need to shop. Contact RAA Group for recommendations.

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